Introduction
30.491.434 MATHEUS PONTES DA SILVA, trading as MP Bebidas ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or engage with our beverage retail services.
By engaging with our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, and email address when you make inquiries or request services.
- Transaction Information: Purchase history, product preferences, and payment records.
- Age Verification: Date of birth or identification documents to verify legal drinking age for alcohol purchases.
- Communication Records: Correspondence regarding orders and customer support.
- Delivery Information: Delivery address and scheduling preferences if applicable.
Age Verification
In compliance with Brazilian law, we are required to verify that customers purchasing alcoholic beverages are of legal drinking age (18 years or older). We may request identification documents to verify your age before completing alcohol sales. This information is used solely for legal compliance purposes.
How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your purchases
- To verify legal age for alcohol sales
- To provide customer service and support
- To process payments and issue receipts
- To inform you about promotions and new products (with your consent)
- To improve our products and services
- To comply with legal and regulatory requirements
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely, and age verification documents are handled confidentially.
Data Retention
We retain your information for the periods required by Brazilian tax regulations and commercial laws. Transaction records are maintained as required by fiscal authorities. Age verification records are retained only as long as necessary for legal compliance.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With payment processors for transaction handling
- With delivery partners if applicable
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
Your Rights
In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:
- Access your personal data held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention requirements)
- Object to the processing of your personal data
- Opt-out of marketing communications at any time
- Request data portability
- File a complaint with the National Data Protection Authority (ANPD)
Responsible Consumption
We are committed to responsible alcohol sales. We reserve the right to refuse sales to individuals who appear intoxicated or who cannot provide valid age verification. We encourage all customers to consume alcoholic beverages responsibly.
Marketing Communications
With your consent, we may send you information about new products, promotions, and special offers. You can opt-out of marketing communications at any time by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify customers of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us:
30.491.434 MATHEUS PONTES DA SILVA
R. Piracicaba, 929
Jardim Novo Campos Elíseos
Campinas - SP, 13050-700
CNPJ: 30.491.434/0001-00